Refund policy
30-Night Sleep Trial
We offer a 30-night sleep trial. This means you have 30 days from the date of delivery to request a return.
Because this is a sleep product, we encourage you to use it. If after 30 nights you are not satisfied, contact us and we will arrange your return.
To be eligible for a return, your item must be in a reasonable condition -- free from damage beyond normal use -- and accompanied by your proof of purchase.
To start a return, contact us at info@curavitals.com. Once your return is approved, we will send you a return shipping label along with instructions on where to send your package. Items sent back without first requesting a return will not be accepted.
Damaged or Incorrect Items
Inspect your order upon delivery. If your item arrives damaged, defective, or incorrect, contact us immediately at info@curavitals.com so we can assess the issue and make it right.
Exceptions
The following items cannot be returned: sale items and gift cards.
Exchanges
The fastest way to get the item you want is to return your current item and place a new order separately once the return has been approved.
Refunds
Once we receive and inspect your return, we will notify you of the outcome. If approved, your refund will be processed to your original payment method within 10 business days. Please allow additional time for your bank or card provider to post the funds.
If more than 15 business days have passed since your return was approved, contact us at info@curavitals.com.